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LIFE'S GOOD WITH THE RIGHT TERPS LIFE'S GOOD WITH THE RIGHT TERPS LIFE'S GOOD WITH THE RIGHT TERPS
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LIFE'S GOOD WITH THE RIGHT TERPS LIFE'S GOOD WITH THE RIGHT TERPS LIFE'S GOOD WITH THE RIGHT TERPS

Privacy policy

1. General Information

TERPLABZ (“we”, “our”, “us”) operates as the data controller for your personal information collected through this website.
We are a globally operating brand with servers hosted in Iceland, chosen for their strong privacy laws and data security standards.
This Privacy Policy explains how we collect, process, and protect your personal information.
By using terplabz.is, you agree to this policy.

2. Personal Information We Collect

We only collect the minimum amount of data necessary to process orders and improve your experience.
This includes:

  • Automatic data collection:

    • Browser type, IP address, time zone, cookies

    • Pages visited, search terms used, interactions with the website

  • Order-related data:

    • Name, shipping address, email address, phone number (if required for delivery)

    • Payment details are never stored by TERPLABZ. We only receive confirmation of payment in crypto, not your bank or card information.

  • Optional account data:

    • If you create an account, we store your login details (excluding password) and order history to help you manage future purchases.

3. Purpose of Data Processing

We process personal information solely to:

  • Fulfill and ship your orders

  • Communicate with you about purchases or customer support requests

  • Maintain website security and prevent abuse

  • Analyze traffic via Google Analytics to improve our services

You can browse our website without providing personal data. Some features, like placing an order or signing up for updates, require basic information.

4. Cookies & Tracking

TERPLABZ uses cookies to ensure proper website functionality and to improve your browsing experience.
We only use:

  • Session cookies: To keep you logged in and maintain your shopping cart.

  • Analytics cookies: From Google Analytics, used to understand how visitors interact with our website.

We do not use invasive marketing or tracking cookies.
You can disable cookies in your browser, but some features may not work properly.

5. Payment Processing

All payments are processed through third-party providers specialized in bank-to-crypto transfers and direct crypto payments (Paygate.to, Banxa.com, Alchemy Pay, Ramp Network, or direct wallet transfers).

  • TERPLABZ does not receive or store your banking data.

  • We only receive the crypto transaction confirmation needed to process your order.

  • These providers may process your personal data independently according to their own privacy policies.

6. Data Sharing

We may share your name, address, and contact details only with trusted shipping partners to deliver your order.
These couriers vary depending on destination and are instructed to handle your data securely.
We do not sell or share personal data with any other third parties.

7. Data Retention

We keep personal data only as long as necessary for:

  • Completing your purchase and delivery

  • Handling potential returns, disputes, or customer service inquiries

  • Meeting legal obligations (e.g., tax or invoice records)

If you request deletion of your data, we will erase it unless we are legally required to retain it.

8. Security Measures

We protect your information with:

  • SSL encryption for secure data transfer

  • Secure servers in Iceland, under strong privacy laws

  • Limited internal access to order information

While no online platform is 100% immune to risks, we continuously work to maintain a high level of protection.

9. Your Rights

You have the right to:

  • Access, correct, or delete your data

  • Object to specific data processing activities

  • Request a copy of your stored data (data portability)

To exercise these rights, contact contact@terplabz.is.

10. Minors

TERPLABZ is only intended for users aged 18+.
We do not knowingly collect information from minors. Any data provided by a minor will be deleted immediately.

11. Legal Disclosures

We only disclose personal data if legally required or in cases involving:

  • Fraud prevention

  • Protection of our rights and safety of our users

  • Compliance with valid legal proceedings

12. Contact Information

For privacy-related inquiries or to request data deletion, contact:
contact@terplabz.is